Customer Help Centre

What can we help you with?

My Documents

  1. I have already placed an order. Where can I find my label?

  2. I am unable to print a label. Which service can I use?

    If you do not have direct access to a printer, there are a number of alternatives you can conside... (read more)

  3. There is an error on my label. How can I fix this?

    To amend any details on your label or if the PDF file has an error message on the label when you ... (read more)

  4. Can I use a thermal printer to print my label?

    We are able to send labels which are sized in a format perfect for thermal printers.To request th... (read more)