Customer Help Centre

What can we help you with?

Collection Enquiry

  1. My parcel has not been collected. What can I do?

    Please check here to see if the collection window of your parcel has passed. If s... (read more)

  2. When will my parcel be collected

  3. How do I apply for a refund?

    If you have cancelled an order prior to collection or feel you have not received the service you ... (read more)

  4. I will not be available at the time of collection. What can I do?

    If you know that you will not be available to hand your parcel to the driver there are a number o... (read more)